Shipping policy
Shipping Policy
At 24Cricket, we aim to ship orders quickly and clearly, with no surprises.
Please read the information below before placing an order.
Shipping Locations
We currently ship within the United Kingdom only.
International shipping may be added at a later stage.
Processing Times
All orders are processed within 1–3 working days.
As we are an early-stage brand and some products form part of our Player Test Programme, processing times may vary slightly during busy periods. If there is any delay, we’ll contact you directly.
Delivery Times
Once dispatched, orders typically arrive within:
- Standard UK delivery: 2–5 working days
Delivery times are estimates and may vary due to courier delays or peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Order weight
- Delivery method selected
Any applicable shipping charges will be shown clearly before you complete your purchase.
Tester / Sample Products
Some items sold by 24Cricket are tester or sample products offered at a discounted price as part of our early launch.
These products:
- Are shipped with the same care as retail items
- May show minor cosmetic differences
- Are intended for real use, testing, and feedback
Details will always be stated clearly on the product page.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched.
Missing or Delayed Orders
If your order hasn’t arrived within the estimated delivery timeframe, please contact us at:
📧 24cricket@gmail.com
We’ll do our best to resolve the issue quickly.
Contact Us
If you have any questions about shipping, delivery, or your order, you can contact us at:
📧 24cricket@gmail.com
Final note (important)
24Cricket is a growing brand built with and for real players. We appreciate your patience and support as we continue to develop our products and processes.